Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check-in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruising Policy
- Check in on board: 12:15 pm
- Check out: 11:00 am
- Return Hanoi: 2:30 pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4-10 will pay extra charge 75% of adult rate.
- Children 11 and above must pay full fare as adult.
- Holiday surcharge: Surcharge $45/person if guests stay on board on December 24th and/or December 31st and $15/person for Lunar New Year 2026 (16, 17, 18, 19/2/2026) and 30 Apr, 01 May, and 2 Sep 2025
- Peak season surcharge : Surcharge $15/person for weekends (Friday and Saturday) from May to August
- Shuttle bus: $30/person/round trip. Pick up point: at hotel in Hanoi Old Quarter
- On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon.
Price Exclusions
- Shuttle service
- Staff gratuities
- VAT
- Massage services
- Additional drinks & personal expenses
- Services not listed in “Inclusions”
Price Inclusions
- 1 or 2-night stay on the 5-star Le Journey Elegance Cruise
- Welcome drinks and cold towels
- Tea, coffee, bottled water, and standard amenities in your room
- Meals onboard
- Activities:
- – Kayaking and swimming in Tra Bau Area
- – Bamboo boat ride at Bright and Dark Cave
- Sunset Party and Cooking Class
- Wi-Fi onboard
- Special setups for birthdays, anniversaries, or honeymoons
- Entrance tickets for all sights per itinerary
- Service fees and insurance as per sightseeing tickets
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
