Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruising Policy
- Check in on board: 12:30pm
- Check out: 11:30am
- Return Hanoi: 3pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4-10 will pay extra charge 75% of adult rate.
- Children 11 and above must pay full fare as adult.
- Christmas + New Year Eve: Surcharge $50/person for Gala dinner applies if guests stay on board on 24/12 and 31/12/2024
- Holiday + Lunar New Year Surcharge: Surcharge $25/person for 30 April, 2 Sep, and Tet holiday 2025 (28, 29, 30, 31/01/2025)
- Shuttle bus: $30/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Price Exclusions
- Transfer Hanoi – Halong – Hanoi
- Accommodation before and after being on board
- Air tickets
- Personal costs
- Visa fees
- Other services
Price Inclusions
- Rooms on luxury cruise with 5-star standard.
- All rooms have a private balcony with sea view and bathtub
- Modern outdoor swimming pool free to use
- Meals according to the itinerary.
- Inviting fruit and drink party in the afternoon.
- Welcome drink when boarding the cruise.
- Free room decoration for proposal, honeymoon, wedding anniversary
- Offer a birthday cake to guests whose birthday is on the departure date
- Kayaking fee.
- Tickets for sightseeing according to the itinerary.
- Internet wifi, satellite TV in the room.
- Modern gym room
- Fishing equipment, squid fishing in the evening.
- Experienced and dedicated cruise guide.
- Insurance according to scenic tickets and service fees.
- Free daily karaoke at the restaurant
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
