Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and sent to us via email.
Cruising Policy
- Check in on board: 12:00 – 12:30 PM
- Check out: 11:00 – 11:45 AM
- Return Hanoi: 3:30 PM
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4 – under 11 will pay an extra 75% of adult rate.
- Children aged 11 and above must pay full fare as an adult.
- Peak season surcharge: Surcharge of $35 per person per night applies for travel date on 24/12 and 31/12 and $15 per person per night on Lunar New Year (28, 29, 30, 31/1 and 1 Feb 2025).
- On the second day you will travel on a day boat and do not have access to the mother boat and your cabin until later in the afternoon (for 3 days/2 nights itinerary)
Price Exclusions
- Transportation
- Beverage
- Visa, hotel accommodation
- Tips & personal expenses not mentioned in Inclusions
Price Inclusions
- Luxury cabins with air-con and private balcony
- Welcome drink and cold towel
- Tea, coffee, bottled mineral water
- Meals on board
- Foot bath basin in the room and free herbal bags
- Fruit in all rooms
- Kayaking, swimming, rowing boat
- Cooking Class, afternoon tea
- Wifi on board
- Complementary room setup for birthday (if any), wedding anniversary, honeymoon
- Sightseeing tickets
- Service fee and insurance onboard
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
