Price Inclusion
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- Tai Chi Session
- Cooking Class
- Insurance
- Kayak for the two nights program on second day
Price exclusions
- Transfer from Hanoi to Cruise Pier and back
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Kayaking (2 days/1 night) ($15/kayak/2 paxes)
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
Cruise Policy
- Check in on board: 12:10pm
- Check out: 11:35am
- Return Hanoi: 2:30pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge : Surcharge $25/person if guests stay on board on December 24th and/or December 31st 2024 and Lunar New Year 2025 (28, 29, 30, 31/01/2025).
- Shuttle bus: $40/ adult and $30/ child round trip. Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon.
Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
