Cruise policy
- Check in on board: 12:20pm
- Check out: 10:45am
- Return Hanoi: 4:30pm
- Surcharge (applied for all tours): 25 USD/ pax/ night for Christmas Eve 24 Dec, New Year’s Eve on 31 Dec and 1 Jan, and Lunar New Year (16, 17, 18, 19/02/2026).
- IMPORTANT NOTE: Oasis Bay Party Cruise only accepts guests between the ages of 18 and 45, not applicable to the elderly and children.
Booking policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Price Exclusions
- VAT (10% surcharge)
- Tip
- Drinks on the Cruise menu
- Other personal expenses incurred outside of the cruise program
- Additional charge for drinks brought on board (if any)
- Peak season surcharge on 24 and 31 December ($25/person)
Price Inclusions
- Pick-up and drop-off in Hanoi Old Quarter
- Cabin with 2 ways air conditioner (2-3 guests/room)
- Meals as menetioned in the program
- English speaking tour guide
- Kayak, trampoline
- Tea and coffee during breakfast
- Complimentary in cabin: 1 bottle of mineral water/pax, instant tea & coffee & snack
- Sightseeing entrance fees
- Outdoor Jacuzzi
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
