Cruising Policy
- Check in on board: 12:00pm
- Check out: 11:00am
- Return Hanoi: 2:30pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak Season Surcharge: Surcharge $40/adult and $15/child if guests stay on board on 24/12 and/or 31/12/2024 and/or Lunar New Year (28, 29, 30, 31/01/2025).
- Shuttle bus: $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Booking Policy
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check-in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Price Exclusions
- Airfares, Car Transfers and Hotels
- Visa Arrangements
- Massage Services (please see massage menu in cabin)
- Beverages, Crew and guide gratuities
- Personal expenses & medical services
- All other services not clearly mentioned above
Price Inclusions
- Welcome Drink
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxurious Cabins and Suites with A/C and en-suite Bathrooms
- Deluxe Vietnamese and International Lunch and Dinner
- Vietnamese and International Breakfast
- Insurance, Taxes and Service Charges
- Internet on the ship (subject to cellular network signal);
- Complimentary usage of ship facilities (exclusive of spa treatments); port or anchorage fees; taxes.
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
