INCLUDES:
- Surcharge of 250,000 VND/person for foreign passport holders (cost for obtaining permit for foreigners to stay in border areas as regulated by the government).
- Luxury Limousine throughout the journey.
- Transportation and boat tickets for the Nho Que River excursion.
- Buggy and entrance tickets for the Lung Cu flagpole visit.
- Entrance tickets for the Ma Pi Leng Panorama Viewpoint.
- 01 night accommodation at Dong Van Hotel & 01 night stay in a private room at Quan Ba homestay. Standard of 02 adults per room (in case of odd groups, 3 persons per room).
- 05 main meals as per the itinerary: 150,000 VND/person/meal (Each meal consists of 9 – 11 local specialty dishes).
- 02 breakfasts at the accommodation.
- Entrance tickets to attractions as per the itinerary (excluding flower fields visited by local farmers & tickets to the Pao’s House film set priced at 10,000 VND as not many guests visit here).
- Vietnamese & English-speaking guides providing attentive and enthusiastic service throughout the tour.
- Travel insurance, maximum compensation of 30,000,000 VND per case.
- Drinking water as per the itinerary: 01 bottle of 500ml per day per guest.
Special offer: Complimentary 30-minute herbal foot soak voucher from the Red Dao people for use at Nậm Đăm homestay.
NOT INCLUDE:
- VAT invoice
- Drinks during meals, at the hotel, and other personal expenses are to be paid by guests themselves.
- Single room supplement applies to customers who wish to stay alone in one room: 1,000,000 VND/person/tour.
- Tip for guide + driver: In case guests are satisfied with the service provided by the driver and guide, they may choose to tip them accordingly.
- Other services and expenses not mentioned in the program.
CHILDREN TOUR PRICE (Based on year of birth):
- Children from 01 to 04 years old: Free of charge (parents are responsible for all expenses for the child, without occupying a seat on the vehicle). 02 adults are only entitled to accompany 01 complimentary child, for the second child onwards, 75% of the tour price will be charged (standard as charged for children).
- From 05 to 08 years old: Charged 75% of the adult tour price (separate meal, separate seat on the vehicle. If the child is tall and has good weight, and requires a separate bed, the tour price will be charged as an adult, and the room type will be changed to a family room).
- Children from 09 years old and above are considered adults.
Note: If 01 adult accompanies 01 child aged 1 – 4 years old and wishes to stay in a separate room, a single
room supplement of 1,000,000 VND/tour will be charged. If 01 adult accompanies 01 child aged 5 – 8 years old
and wishes to stay in a separate room, the child will be charged as an adult.
TOUR CANCELLATION POLICY:
- Change of departure date at least 15 days before departure: No penalty (Only allowed to change the date once, from the second time onwards, a penalty of 30% will be applied).
- Cancellation immediately after registration up to 45 days before departure: Free cancellation.
- Within 30 – 44 days from the departure date: 30% cancellation fee of the total tour price.
- Within 15 – 29 days from the departure date: 50% cancellation fee of the total tour price.
- Within 6 – 14 days from the departure date: 70% cancellation fee of the total tour price.
- Within 5 days from the departure date or no-show on the departure date: 100% cancellation fee of the total tour price.
Note: Depending on which condition occurs first, we will apply that condition.
SOME GENERAL REGULATIONS:
- Customers aged 70 and above, pregnant women must be accompanied by someone and need to sign a health commitment before joining the tour.
- If party A cancels the tour due to being denied procedures at the airport due to personal identification/documents, our company will not be responsible for the incident. The program costs will not be refunded in this case.
- If party B does not organize the tour on time due to force majeure such as: epidemics, natural disasters, storms, floods, wars… Party B will arrange a new departure date or refund 100% of the tour cost, if there are additional costs incurred, both parties will agree upon. (In case of rain and the tour still proceeds as
normal, it will not be considered as force majeure). - Customers must bring: Legal identification documents (ID card or passport) for temporary residence procedures.
SOME NOTES WHEN PARTICIPATING IN THE TOUR:
- The tour itinerary may change depending on weather conditions, seasons, and other objective factors beyond the control of the organizing unit. However, we will make every effort to ensure the optimal schedule for your convenience.
- Customers are advised to bring: Insect repellent, common cold and fever medications, or any prescribed medications as instructed by a doctor.
- Any unused services during the tour will not be refunded.
- As mountainous tours often involve small vehicles for safety reasons, customers are advised not to bring bulky or oversized luggage. It is recommended to bring backpacks instead of hard suitcases.
- Due to the nature of individual tour joining, please ensure you arrive on time for the departure to avoid inconveniencing other members of the group. If you arrive late, the maximum waiting time for the vehicle is 10 minutes, after which you will be considered to have canceled the tour.
- At the end of the tour, we will drop off customers at a single point, which is the Hanoi Opera House. Customers are responsible for arranging their own taxi back to their hotels or accommodations.
- For mountainous tour routes, we roughly classify hotel grades to rate services. This classification is mainly based on room rental prices and room quality comparison among hotels in the same area, rather than relying on the star rating standards issued by the tourism department.
