TOUR PRICE INCLUDES:
● Limousine transportation as per the program.
● 02 nights stay at homestay.
● Boat trip to visit Hoa Binh Lake.
● 05 main local meals with a budget of 150,000 VND/ person/ meal.
● Bicycle tour around the village.
● 02 breakfasts at homestay.
● Activities on the tour: fabric weaving, bamboo pole dance, hot spring bathing, etc.
● Entrance tickets according to the program.
● Round-trip motorbike ride to Nang Tien Waterfall.
● Enthusiastic and dedicated Vietnamese & English-speaking tour guide throughout the tour.
● Travel insurance with a maximum compensation of 50,000,000 VND per case.
● Drinking water according to the program: 01 bottle of 500ml per day per guest.
● One foot bath with medicinal herbs after a day of sightseeing.
● Gather around the fire to roast corn and sweet potatoes.
TOUR PRICE EXCLUDES:
● VAT invoice.
● Drinks not mentioned in the menu, hotel drinks, and other personal expenses, which guests are responsible for.
● Tips for the tour guide and driver: If guests are satisfied with the services of the guide and driver, they may choose to give tips at their discretion.
● Other services and costs not mentioned in the program.
CHILDREN’S TOUR PRICE (based on year of birth):
● Children from 01 to 04 years old: Free (parents cover all expenses for the child, no seat on the vehicle). 02 adults are allowed to bring only 01 children for free, for the second child, 75% of the adult tour price applies (same standard as a paying child).
● From 05 to 08 years old: 75% of the adult tour price (separate meal, separate seat on the vehicle. If the child is tall and heavy, and needs a separate bed, the adult price will apply).
● Children from 09 years old and above are considered as adults and enjoy the same services as adults.
Note: If 01 adult stays in a single room or 1 adult accompanies 01 child aged 1 – 4 years old and wishes to stay in a private room, there is a surcharge of 900,000 VND per tour. If 01 adult accompanies 01 child aged 5 – 8 years old and wishes to stay in a private room, the child price will be charged as for an adult.
TOUR CANCELLATION CONDITIONS:
● Changing the departure date at least 15 days before the departure: No penalty (only allowed to change the date once, from the second change, a 30% fee applies).
● Canceling the tour after registration up to 45 days before departure: Free cancellation.
● Within 30-44 days from the departure date: 30% of the total tour price will be charged as a cancellation fee.
● Within 15-29 days from the departure date: 50% of the total tour price will be charged as a cancellation fee.
● Within 6-14 days from the departure date: 70% of the total tour price will be charged as a cancellation fee.
● Within 5 days from the departure date or failure to show up on the departure date: 100% of the tour price will be charged as a cancellation fee.
GENERAL REGULATIONS:
● Guests aged 70 or above, or pregnant women, must be accompanied by a companion and sign a health assurance agreement before joining the tour.
● If the tour is canceled due to issues at the airport related to personal identification/documents, our company is not responsible for such matters. No refund will be provided for the program costs in this case.
● If the tour operator fails to organize the trip on time due to force majeure factors such as: disease outbreaks, natural disasters, storms, wars, etc., the operator will arrange a new departure date or refund 100% of the tour costs, provided any additional costs are mutually agreed upon. (In case of rain and the
tour still operates as scheduled, it is not considered force majeure).
● Guests must bring valid identification (ID card or passport) to complete the check-in process.
IMPORTANT NOTES:
● The tour itinerary may change depending on weather conditions, season, and other external factors beyond the control of the organizing unit. However, we will make every effort to ensure the best possible schedule.
● The tour to the Nang Tien waterfall requires a motorcycle ride of about 5 minutes and a 15-minute walk to reach the highest level of the waterfall. The terrain may be slippery if it rains, and there are some sections that require climbing stairs. Please ensure to wear low shoes or sandals and take necessary
precautions for safety.
● Guests should bring insect repellent, common cold and fever medicine, or any prescribed medications as instructed by their doctor.
● No refund will be provided for any unused services during the tour.
● As this is a mountain tour, we usually use smaller vehicles for safety reasons, so guests are advised not to bring bulky or oversized luggage and to pack light. A backpack is recommended over large suitcases.
● As the tour is a shared group tour, guests are asked to arrive at the departure time to avoid affecting the other members of the group. If guests arrive late, the maximum waiting time for the vehicle is 10 minutes, after which guests who are absent will be considered as canceling the tour.
● For mountain tourism routes, we classify hotels based on a relative standard for service classification.
This classification primarily depends on the hotel room rental price and room quality, compared with other hotels in the same area, rather than the star rating given by the tourism authority.
● Due to the room design mostly using wood materials, the soundproofing may not be very good.
